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TERMS OF TRAINING – Education4Paws

Group Classes

SERVICES PROVIDED 

Classes are taught by Alice Watts BSc MSc, a professional dog trainer and behaviourist (‘the trainer’) at Education4Paws. Classes are limited to no more than 6 dogs per class so that everyone gets the required attention and support. 
The trainer may refuse to allow entry for a dog at her discretion if the dog is not healthy, aggressive or not deemed suitable for the services provided. Alternative options can be made available. 
Training will use positive reward based methods with no use of aversive equipment such as full check or half check collars, spray collars, anti bark collars or e-collar devices. Should the dog owner currently use one of these on their dog please inform  the trainer and alternative equipment can be discussed.
The dog owner understands they are expected to carry out training beyond the class session and failure to follow the training plan provided may result in a less desired outcome.
Group classes are for teaching new behaviours and not for emotional based sessions such as reactivity, separation related issues, aggressive behaviour etc. A training session may be able to cover aspects of these behaviours however if the trainer feels this crosses into a behaviour session it will be discussed with the dog owner. If the dog owner feels unsure whether their dog needs a training session or a behaviour session please discuss this with the trainer before enrolling in classes.

PAYMENT – Full payment for the course is required to confirm your place in classes. Enrolment may be transferable to another class or dog at the discretion of the trainer. 

CANCELLATION POLICY/MISSED CLASSES – Education4Paws must be notified of cancellations at least 7 days before the first training session for any transfers or refunds to be considered. Once the training course has commenced, the trainer is unable to refund enrolment fees however credit may be rolled over onto another course, if available, or private sessions, to be used within a 3 month period. If a dog owner and their dog are unable to attend a session, handouts will be provided covering the content of the class, and phone and email support can be given. Missed classes may be given in credit at discretion of the trainer. 

FOLLOW ON CLASSES - Follow on classes are paid for in 6 week blocks. If paying for another block, payment will be taken every 6 weeks and is required to confirm your place. No additional signed contract is needed. Missed classes may be given in credit at discretion of the trainer. 

REMOVAL FROM TRAINING – Education4Paws reserves the right to terminate the training at any time if the trainer determines that a danger exists to the health and safety of the public, trainer, owner or dog.

CLEANLINESS – Owner is responsible for the removal of excrement and disposing appropriately both inside and outside of the hall.

LIABILITY - Whilst every care is taken, the trainer cannot be held responsible for any loss, damage or injury to persons, property or pets during the training session. At no time is the trainer responsible for the actions of the owner, dog or anyone else that accompanies them to class.

VIDEOS/PHOTOS - Photos may be taken by Education4Paws during sessions and used on online platforms related to Education4Paws. Please let the trainer know before your first session if you would like to opt out of this.

GDPR - Education4Paws will hold your personal contact details securely in compliance with GDPR guidelines.

121 Sessions

The 1-2-1 sessions are on a private basis and are tailored to the individual needs of your dog and the goals you have outlined with Alice.

Please make sure to let Alice know if your dog has any health considerations, allergies, food dislikes etc. Please bring plenty of treats that your dog finds highly valuable to your session eg. Chicken, cheese, ham etc. cut to half the size of your little finger nail. We may be going through lots of treats!

Please make sure you have read and understood the terms and conditions below. Confirmation of payment and your booking will be taken as your agreement to the terms and conditions below.

 

  • All of the information you have provided on your enrolment form was correct and to the best of your current knowledge.

  • If you are unable to make your session, notice must be given at least in advance or this will result in the loss of your session. Exceptions may be given on discretion of Alice. Cancellations made by myself will not result in the loss of your session and will be rearranged.

  • Training will use with no use of aversive equipment such as full check or half check collars, spray collars, anti bark collars or e-collar devices. Should you currently use one of these on your dog please inform Alice and we can discuss alternative equipment.

  • I understand that I am expected to carry out training beyond the 1-2-1 session and failure to follow the training plan in place may result in a less desired outcome.

  • 1-2-1 training sessions are for teaching new behaviours and not for emotional based sessions such as reactivity, separation related issues, aggressive behaviour etc. A training session may be able to cover aspects of these behaviours however if this crosses into a behaviour session it will be discussed with you. If you feel unsure whether your dog needs a training session or a behaviour session please discuss this with Alice.

  • Whilst every care is taken, Alice cannot be held responsible for any loss, damage or injury to persons, property or pets during the training session.

  • I give permission for Alice to discuss my pet with my vet where necessary

  • I give permission for Alice to discuss my pet with her colleagues where necessary

  • Photos may be taken during 1-2-1 sessions and used on online platforms related to Educating Paws. Please let Alice know your first session if you would like to opt out of this.

  • Alice at Educating Paws can hold your personal contact details securely in compliance with GDPR guidelines.

 

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